Terms & Condition

When you visit, browse, or use the website www.tourtravel.com, you agree to the terms and conditions stated below. This website is owned and operated by a company incorporated in accordance with the laws of the Republic of India. If you access any sub-site through this website, it may have its own specific terms and conditions. The combination of these Terms and Conditions of Use and any additional terms on this Site represents the complete agreement between you and the website regarding your usage of this website.

This Site is intended solely for your personal use. You are prohibited from distributing, exchanging, modifying, selling, or transmitting any content you copy from this Site, including text, images, audio, and video, for any commercial, business, or public purpose. However, you are granted a limited, non-transferable, non-exclusive right to access, view, and use this Site, as long as you comply with these Terms and Conditions of Use. You agree not to disrupt or attempt to disrupt the functioning of this Site. Certain areas of the Site may only be accessible to registered members. To become a registered member, you may need to provide answers to specific questions, which may be mandatory or optional. By providing information about yourself and others, you confirm that all the information you provide is accurate and true.

All materials available on this Site, including audio, images, software, text, and icons (referred to as the “Content”), are protected by international copyright laws and conventions. Unless specifically stated otherwise, you are not allowed to use the Content except as described here. You are required to comply with any instructions provided on this Site regarding the use of the Content. The Site may contain various logos, service marks, and trademarks, whether owned or used by the website. Displaying these logos, service marks, or trademarks on the Site does not grant you any license to use them. Unauthorized use of the Content may infringe upon copyright laws, trademark laws, privacy and publicity laws, as well as civil and criminal statutes. You may download copies of the Content for personal use at home, unless otherwise stated on the specific subsite you are accessing. If you download any Content from this Site, you must retain any accompanying copyright, trademark, or other notices.

If this Site contains bulletin boards, chat rooms, access to mailing lists or other message or communication facilities, you agree to use the same only to send and receive messages and materials that are proper and related thereto. By way of example and not as a limitation, you agree that when using the Site or any facility available herefrom, you shall not do any of the following: Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others Publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent or unlawful material or information Upload or attach files that contain software or other material protected by intellectual property laws (or by rights of privacy and publicity) unless the User owns or controls the rights thereto or has received all consents therefor as may be required by law Upload or attach files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of another’s computer Delete any author attributions, legal notices or proprietary designations or labels in any file that is uploaded Falsify the origin or source of software or other material contained in a file that is uploaded Advertise or offer to sell any goods or services, or conduct or forward surveys, contests or chain letters, or download any file posted by another user of a Forum that the User knows, or reasonably should know, cannot be legally distributed in such manner.

You are not allowed to post or transmit any material that is defamatory, libelous, obscene, pornographic, profane, threatening, unlawful, or encourages illegal activities. Posting such materials could result in criminal offenses or civil liabilities and would be considered a violation of the law. The website assumes no responsibility or liability for the content of any communications that contain defamatory, erroneous, inaccurate, libelous, obscene, or profane material. The website reserves the right to modify, edit, or remove any user-generated content or conversations that are illegal, indecent, obscene, offensive, or violate the website’s policies. In the event of any legal request or court order, the website will cooperate fully by disclosing the identity of individuals who post such materials to law enforcement authorities.

If you send any communications or materials, whether through email or other means, to the Site, including comments, data, questions, suggestions, or similar content, all such communications will be considered non-confidential and treated as such by the website. By submitting such materials, you relinquish any claim that the use of such material infringes upon your rights, including moral rights, privacy rights, proprietary rights, publicity rights, rights to credit for material or ideas, or any other rights. You also waive the right to approve how the website utilizes such material. Any material submitted to the Site may be adapted, broadcast, modified, copied, disclosed, licensed, performed, posted, published, sold, transmitted, or used by the website anywhere in the world, through any medium, and for an indefinite period of time.

Internet transmissions are never completely private or secure. It is important to understand that any message or information you send to this Site may be read or intercepted by others unless there is a specific notice indicating that a particular message, such as credit card information, is encrypted. Sending a message to the website does not create any special obligation or responsibility on the part of the website towards you. The copyright for the content of this website belongs to the website, and therefore, all rights are reserved. It is strictly prohibited to copy part or all of the contents of this website without obtaining permission from the website, except when necessary for the purpose of utilizing the paid services offered.

The availability of products and services displayed on the Site may vary depending on your country or locality. The mention of these products and services on the Site does not guarantee their availability in your specific geographical location. It is recommended that you contact the authorized representative of the website in your local area to inquire about the availability of specific products and services.

Our refund policy is designed to outline the conditions in which TPD (The Company) will issue refunds, explain the process for requesting a refund, and clarify the company’s responsibilities in situations that warrant a refund. By signing up for any of our services, you acknowledge and accept all the terms and conditions specified in the refund policy.

At TPD, we approach every project with the end product in mind. Before starting the actual work, we will provide you with a demo website for your review. It is important that you thoroughly examine all the features of the website during this stage. Once we receive your approval, we will proceed with the project. If, after the work has commenced, you require any modifications, we will accommodate them if possible, but additional charges may apply.

We strive to ensure that any dissatisfaction related to our services is resolved through open communication and mutual agreement. We believe that reaching a solution that satisfies both parties should be our primary goal. Only in extreme cases where all efforts fail to address the issues, should a refund be considered according to our policy.

If, for any reason, you are not satisfied and are contemplating a refund claim, we kindly request that you first reach out to us at sales@tourtravel.com for a final discussion. It is important to allow for a meaningful dialogue before initiating a refund request. Only if we are unable to find a mutually agreeable solution through our discussions should a refund claim be pursued.

At tourtravel every project is important to us and we make sure that we handle each project with utmost care and professionalism. Our aim is to provide the results as per the terms and conditions of the proposal. However, despite every measure if the client is not satisfied with the results and chooses to go for the dispute resolution process, we consider refund requests as per the following program in which our services and refund policy related to each service is very clearly listed: Website Web / Graphic design Delivery Time
Full refund: In cases where the project has not been started or if the initial design style has not been approved. The Full Refund policy will initiate after receive the upfront payment date and will take 180 Days to refund the amount. Partial refund: If there is a failure to deliver as per our delivery policy after the approval of the initial design style. The partial refund will be in proportion to the work completed.
No refunds: If the project has been completed and uploaded on the server.

Web programming Full refund: If the project has not been initiated. There is an agreement for every web programming project. However, if there is no agreement and no clear discussion of refund policy, the following delivery policy will hold true. Partial refund will be issued as per the judgment of the service provider if we fail to complete the project in accordance with the delivery policy and contract of agreement. The amount will be calculated by TPD taking into account the proportion of the project completed and the proportion yet to be completed as per the pre-defined scope of the project.

Applicability of the Delivery Policy NOTE: tourtravel delivery commitment is subject to: A project is not taken to be void unless the agreed upon payments are clear. Refund policy is not applicable if the required information for the successful completion of the project is not given to us at proper time. If there is delay or failure in completion of the project due to improper communication from client, it cannot be attributed to tourtravel. If the information provided by the client is incomplete and/or complete information regarding the project is not provided at the initiation of the project, tourtravel is not liable to follow its delivery or refund commitments. There is no provision for compensation for the delay of delivery under any conditions, until and unless there is an agreement signed with a penalty clause for delay in delivery. Processing of Refunds The partial refunds will be processed and mailed within 180 business days of the date of cancellation and will be brought about using the method of payment agreed upon in the beginning of the project ie; refund by check or refund by credit card. And The full refunds will be processed and mailed within 50 business days of the date of cancellation and will be brought about using the method of payment agreed upon in the beginning of the project ie; refund by cheque only. Changes tourtravel may at any time, without prior notice under its sole discretion, amend this policy from time to time. You are therefore requested to review this policy periodically. Your continued use of Travel4softech website after any such amendments automatically implies your acceptance of the same thereof. Contacting us regarding our refund policy
If you have queries or suggestions regarding our refund policies kindly e–mail us at sales@tourtravel.com

The website reserves the right to modify, add, or remove any part of these Terms and Conditions of Use at any time, without prior notice. Any changes to these terms or any additional terms posted on the Site become effective immediately upon posting. By continuing to use the Site after any changes are posted, you are indicating your acceptance of those changes.

Furthermore, the website has the authority to add, modify, discontinue, remove, or temporarily suspend any other content on the Site, including features and specifications of products described or depicted, without notice and without any liability.

To ensure the security, safety, and integrity of its systems and clients’ interests, the website may take necessary steps to verify and confirm the authenticity, enforceability, and validity of orders placed by users. If, at its sole discretion, the website determines that an order is not authentic, enforceable, or valid, it reserves the right to cancel such orders. This cancellation can occur up to 4 hours before the scheduled departure of a flight or 4 hours before the expected date of visiting a property booked through the website.

Certain destinations may pose greater risks than others, and any travel to such destinations is undertaken at your own risk, both in terms of cost and consequences. It is advised that you consult with your local authorities and consider travel prohibitions, warnings, announcements, and advisories issued by them before booking travel to specific international destinations. The inclusion of travel options to certain international destinations on the website does not imply that travel to those destinations is advisable or without risk. The website does not assume liability for any damages, losses, or delays resulting from inadequate documentation for entry, exit, length of stay, or travel to such destinations.

The website reserves the exclusive right to alter, limit, or discontinue the Site or any posted material at its sole discretion, without any obligation to consider the needs of individual users. The website also reserves the right to deny access to the Site or any part of it to any user without notice.

Any waiver of a provision in these Terms and Conditions by the website will only be binding if it is in writing and signed by an authorized representative. In the event of a dispute arising between you and the website during or after your use of the Site, related to your use or attempted use of the Site, the dispute shall be referred to arbitration. The place of arbitration shall be New Delhi, and the proceedings shall be conducted in English, in accordance with the Arbitration and Conciliation Act, 1996, and its applicable modifications.

These terms and conditions are governed by the laws of the Republic of India and shall be construed accordingly. Any dispute shall exclusively be subject to the jurisdiction of the appropriate courts located in New Delhi, India.